Dillon Young shares insights on creating a customer success strategy for startups, including ideal timing and qualities for team members. His expertise offers actionable advice for nurturing customer relationships. Connect with like-minded tech enthusiasts through Philly Tech Entrepreneurs community.

Dillon Young, leader of CS at Maxwell, and Jeff Breunsbach discuss handling changes, identifying indicators, trusting teams, prioritization, and effective resource allocation in B2B SAS customer success teams. Connect with Dillon for more insights on Lifetime Value.