Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.”In this episode of Think Fast, Talk Smart, Dobbs talks with host Matt Abrahams about the importance of “space, pace, and grace” when you’re receiving others’ feedback and handling the emotions that come out during tough discussions.“There’s often a lot more focus on the skill set on delivering emotion than receiving emotion, but if the receiver of emotion can put themselves in a place of curiosity, agency, and openness … it opens up a whole new world of possibilities.”Dobbs is an executive coach and teaches several courses, including Interpersonal Dynamics and Leadership Labs. Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn ********Become a Faster Smarter Supporter by joining TFTS Premium.

Collins Dobbs, a lecturer at Stanford Graduate School of Business and seasoned executive coach, offers insightful perspectives on leadership. He emphasizes the importance of self-awareness and emotional intelligence for effective leaders. The conversation tackles fostering an environment where feedback is welcomed, navigating leadership challenges, and enhancing team dynamics. Dobbs introduces the AIR model for better feedback sessions, and discusses how authentic communication can repair relationships and create a connected workplace culture.