Grit & Growth

Masterclass on Stanford’s Most Popular Leadership Course

Sep 24, 2024
Collins Dobbs, a lecturer at Stanford Graduate School of Business and seasoned executive coach, offers insightful perspectives on leadership. He emphasizes the importance of self-awareness and emotional intelligence for effective leaders. The conversation tackles fostering an environment where feedback is welcomed, navigating leadership challenges, and enhancing team dynamics. Dobbs introduces the AIR model for better feedback sessions, and discusses how authentic communication can repair relationships and create a connected workplace culture.
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INSIGHT

Leaders as Signal Generators

  • Leaders act as signal generators setting cultural norms for success and failure acceptance.
  • Openness to feedback encourages risk-taking; defensiveness shuts down communication and innovation.
ADVICE

Feedback with Feelings and Grace

  • Be open to giving and receiving feedback by understanding your thoughts and underlying feelings.
  • Discuss intentions and impacts to repair relationships with patience, space, and grace.
ADVICE

Transform Defensiveness into Curiosity

  • Recognize defensiveness when receiving feedback and shift to curiosity.
  • Ask what surprises you in the feedback to ease defensiveness and learn something valuable.
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