Marcus Buckingham, head of people and performance research at the ADP Research Institute, and Ashley Goodall, senior vice president of leadership and team intelligence at Cisco Systems, say that managers and organizations are overestimating the importance of critical feedback. They argue that, in focusing our efforts on correcting weaknesses and rounding people out, we lose the ability to get exceptional performance from them. Instead, we should focus on strengths and push everyone to shine in their own areas. To do that, companies need to rethink the way they review, pay, and promote their employees. Buckingham and Goodall are the authors of the book "Nine Lies About Work: A Freethinking Leader's Guide to the Real World" and the HBR article "The Feedback Fallacy."

Learn how to navigate uncertainty at work with rituals to create stability amidst constant change. Ashley Goodall shares insights on leveraging rituals, supporting team members, and the role of language in fostering stability.

Ashley Goodall, a leadership expert and co-author of "Nine Lies About Work," challenges the notion that disruption is inherently beneficial. He argues that constant change can harm employee satisfaction and performance, advocating for prioritizing genuine improvement over superficial transformations. Goodall emphasizes the need for stability and team cohesion to enhance innovation. He also redefines HR's role, advocating for it to evolve into a supportive force that enhances employee well-being amidst uncertainty.

Ashley Goodall, a leadership expert and former SVP at Cisco, dives into the chaotic world of modern workplaces. He challenges the myth that constant change equals effective leadership, advocating for stability instead. They discuss the psychological toll of layoffs and the human resistance to change, emphasizing the critical role of HR in bridging gaps between leaders and employees. Goodall also critiques outdated performance management practices, arguing for a more meaningful, human-centered approach to improve workplace dynamics.

Former Deloitte's Chief Learning Officer, Ashley Goodall, discusses the importance of stability in organizations over constant change, the impact of effective time management through color-coded calendars, and the significance of care and connection in professional relationships. He also reflects on his journey in consulting, challenges in leadership, and insights from writing a book on workplace dynamics.