We sit down with legendary investor Howard Marks of Oaktree Capital and his son Andrew who, while less-well-known, is also an incredibly accomplished investor in a very different arena: early-stage VC. The purpose of the conversation was to discuss their joint work together on Howard’s all-time most popular memo, “Something of Value”, which made the then-shocking argument that Value and Growth investing are not diametric opposites but rather two sides of the same investing coin. We of course dive deep into that, and also cover plenty of fun Oaktree and investing history, as well as Andrew’s favorite topic: selling (or not selling, as the case may be). This is not one to miss!  Links: The Original “Something of Value” Memo Howard and Andrew on Oaktree’s “The Memo” podcastSponsors:WorkOS: https://bit.ly/workos25Huntress: https://bit.ly/acqhuntressStatsig: https://bit.ly/acquiredstatsig24More Acquired!:Get email updates with hints on next episode and follow-ups from recent episodesJoin the SlackSubscribe to ACQ2Merch Store!© Copyright 2015-2025 ACQ, LLC‍Note: Acquired hosts and guests may hold assets discussed in this episode. This podcast is not investment advice, and is intended for informational and entertainment purposes only. You should do your own research and make your own independent decisions when considering any financial transactions.

Andrew Marks, co-founder of SuccessHACKER, discusses the importance of Voice of the Customer (VoC) framework, its impact on customer satisfaction and revenue, creating customer stories from feedback, and the role of effective communication. Insights include continuous listening and balancing features for new and existing customers.

Andrew Marks, an expert in customer success certification and professional development, discusses the value of certifications in customer success and the impact of training on career growth. They also explore the role of AI in knowledge workers and the key skills needed for customer success. The guest shares personal travel experiences and promotes their website, Success Coaching.