Amanda Coleman

Evan Neerman, founder of Red Banyan, along with crisis specialists Molly McPherson and Amanda Coleman, dive into the art of crisis communications. They discuss the stark difference between media portrayals and real-life challenges in managing scandals. The trio explores ethical dilemmas in crisis management, emphasizing transparency over deceit. They discuss navigating cancel culture and the importance of empathy in today's polarized environment. Listeners will also learn about reputation management strategies and the crucial role of authenticity in the digital age.

Amanda Coleman, a crisis communication consultant with over 20 years in emergency services, and Rachel Miller, an authority on internal communication and former journalist, explore the vital role of effective internal communication in organizations. They discuss how transparency and storytelling can enhance company culture and employee engagement, especially during crises. The duo also delves into evolving leadership expectations post-pandemic, emphasizing authenticity and empathy, along with strategies for building trust in hybrid workplaces.

Amanda Coleman, a seasoned Crisis Communications Consultant and author, shares her expertise navigating crises with honesty and empathy. She discusses common pitfalls organizations face and the critical need for accurate information. Amanda emphasizes prioritizing people over reputation and highlights strategies for building trust amidst disinformation. With insights from her background in police communications, she advocates for proactive training and transparency, underscoring the importance of learning from past crises to improve future responses.