Ahnny Truong

In this engaging discussion, Ahnny Truong, the founder of EMME Lash & Beauty, shares her journey of growing a successful eyelash salon chain without loans or investors. She reveals the bold moves and early mistakes that shaped her path. Ahnny dives into the complexities of managing partnerships and emphasizes the importance of clear communication. She also discusses strategies for optimizing client retention through rebooking and effective pricing. Ahnny’s insights into balancing personal and professional challenges make this conversation both inspiring and practical.

Ahnny Truong, founder of EMME Lash & Beauty, shares her inspiring journey of bootstrapping a successful eyelash salon chain. She discusses the hurdles of managing multiple locations, emphasizing customer service and partner communication. Ahnny reveals innovative strategies for client retention and revenue growth, including a structured approach for career progression among staff. The conversation also highlights the importance of effective pricing and membership programs to optimize business performance, all while navigating the complexities of partnerships and personal relationships.