Change management expert Adriann Negreros discusses the importance of treating frontline workers with dignity and outlines the 'handbook of humanity' for change, including addressing pay inequity, providing suitable safety gear, and treating each other well. The podcast also highlights the positive experiences of customers and raises awareness for frontline workers.

Adriann Negreros discusses the importance of dignity and career growth for frontline workers, introducing the 'handbook of humanity'. Modupe shares tips on avoiding rudeness and practicing grace at work and beyond.