Adriann Negreros, a change management expert, champions the dignity of frontline workers and their potential for career growth. He shares his vision of a 'handbook of humanity'—a set of empathy-driven practices to enhance workplace conditions. Discussing the critical need for CEOs to engage with their employees, he highlights how small adjustments can alleviate workplace stress. Negreros passionately argues for respect in customer interactions, advocating that everyone can contribute to a healthier work environment.

Adriann Negreros discusses the importance of dignity and career growth for frontline workers, introducing the 'handbook of humanity'. Modupe shares tips on avoiding rudeness and practicing grace at work and beyond.