54 | Supercharge your Revenue Operations to Unlock New Efficiencies and Profits with Michael J. Goldrich
Jan 16, 2024
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Michael J. Goldrich, AI expert, joins Isar Meitis to discuss how to supercharge revenue operations using AI. Topics include building an AI strategy, rethinking workflows with AI, impact across departments, and the skills needed for AI executives. They also discuss hiring during the transition to AI, automating tasks for efficiency and revenue, and the importance of finding the right AI solutions instead of seeking small gains in business processes.
Integrating AI in revenue operations can break down data and organizational silos, leading to improved business efficiencies.
Launching an AI transformation requires educating employees about AI, forming a task force, and identifying AI-infused processes across departments.
Deep dives
The Role of AI in Revenue Operations
AI can be leveraged in revenue operations (rev-ops) teams to streamline processes and create higher efficiencies, leading to increased revenue for less effort. The integration of AI in rev-ops helps break down data and organizational silos, leading to improved business efficiencies. The idea of creating an AI rev-ops officer or committee dedicated to implementing AI-infused revenue generating processes within a company is explored.
The Importance of Education and Task Force
Launching an AI transformation within a company requires educating employees about AI and forming a task force from different departments. The task force collaborates to identify use cases and pilot AI-based solutions that offer low risk and high feasibility. This process helps determine which areas within departments like sales, marketing, customer success, and HR can benefit from AI-infused processes. Having a task force and dedicated personnel to drive the AI initiative is crucial for sustained success.
Automation and Efficiency with AI
AI can be used to automate tasks and limit touch points across various departments, such as marketing, sales, and customer success. The goal is to achieve not just efficiency, but also effectiveness, by leveraging AI capabilities to do more with less effort. The focus is on reducing human input, minimizing the number of tools used, and finding smarter ways to work. Evaluation of needs and finding the right AI solutions, whether they are tools, automation, or process improvements, is key to achieving significant gains in productivity and revenue generation.
Could AI Be Your Company's New Secret Weapon for Revenue Growth?
In this episode of Leveraging AI, Isar Meitis talks with expert Michael Goldrich on how to unlock major efficiencies and profits with AI. They explore the emerging role of the "AI RevOps Officer" to drive business transformation.
Topics we discussed: 👉 The critical steps to building an AI strategy and task force 👉 Why you need a dedicated AI leader to tie initiatives together 👉 Onboarding and educating your company on AI possibilities 👉 Rethinking workflows from scratch with AI vs. incremental changes 👉 Use cases and impact across sales, marketing, customer success 👉 The skills this new breed of AI executive needs 👉 Outsourcing initially then grooming internal talent
Michael J. Goldrich is the Founder & Chief Advisor of Vivander Advisors. He is a marketing strategist who mixes art, science, and technology to create a consistent customer experience at all touch points that drives revenue gains by converting prospects into loyal consumers. He authored the influential "Too Many Hats, Too Little Time," offering insightful strategies on leveraging AI personas in business, recognized as a seminal work in simplifying complex AI concepts.
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