6min chapter

Leveraging AI cover image

54 | Supercharge your Revenue Operations to Unlock New Efficiencies and Profits with Michael J. Goldrich

Leveraging AI

CHAPTER

Rethinking Business Efficiency with AI

The chapter explores how the traditional approach of seeking small efficiencies in business processes may no longer be applicable in the era of AI. It discusses the example of AI-driven call center agents and highlights the importance of evaluating needs and finding the right AI solutions instead of purely focusing on small gains.

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