Life Kit Negotiation tactics for everyday life
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Jan 16, 2025 
Joan Moon, founder of Moon Negotiation and head of negotiation coaching at Harvard Kennedy School, shares invaluable tactics for everyday negotiations. She emphasizes that negotiation is essential not just for salaries but in enhancing all relationships. Joan provides practical strategies, highlighting the importance of preparation and confidence. She discusses win-win techniques and the significance of presenting options. With insights on emotional management and timing, listeners will learn to navigate discussions effectively and achieve better outcomes.
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Benchmarking for Negotiations
- Benchmark to prepare for negotiations by researching appropriate ranges.
- Use resources like industry standards, organizational norms, and market values.
Win-Win Strategies
- Use "win-win" strategies by focusing on mutual benefits.
- Highlight how both parties will gain from the proposed solution.
Phone Service Negotiation
- Joan Moon resolved a phone service issue by focusing on shared interests.
- She emphasized her desire to remain a long-term customer, shifting the focus to solutions.