Lewis O'Flynn, an expert in sponsorship, discusses creating immersive fan experiences and advancing stadium technology. They also explore the decline of Twitter engagement in sports conversations and the success of utilizing LinkedIn for event promotion. The chapter highlights the evolution of stadiums in social media, focusing on Instagram's role in inspiring fans and providing event information.
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Quick takeaways
The MCG prioritizes providing a great fan experience while generating revenue and meeting the needs of its members.
The MCG Network creates business networking opportunities and fosters connections among its members.
The MCG utilizes visual and inspirational content on social media platforms to attract visitors and create an emotional connection with fans.
Deep dives
The Significance of the MCG
The Melbourne Cricket Ground (MCG) is a renowned stadium and the crown jewel of Melbourne sports. With a rich history and a large membership base, the MCG is known for its quality facilities and commitment to providing a great fan experience. The stadium's unique structure and membership-driven business model allow it to maintain a clean and tidy appearance while offering a range of amenities. The MCG aims to strike a balance between generating revenue and prioritizing the needs and preferences of its members. With various events and concerts, the MCG continues to attract large crowds and deliver unforgettable experiences.
Creating a Business Network for MCG Members
The MCG has established the MCG Network, a business networking platform for its members. This platform brings together various companies, corporate suite holders, government bodies, and partners, fostering connections and creating new business opportunities. Through a series of engaging functions, the MCG Network offers members a chance to interact, build relationships, and support each other. The MCG aims to provide an intimate and enjoyable experience for its members, focusing on entertainment and fun while connecting them with potential customers and assisting in business development.
Balancing Stadium Content and Fan Experiences
The MCG faces the challenge of balancing content and providing exceptional fan experiences. With a busy schedule that includes AFL, cricket, and concerts, the MCG must manage its scheduling and content to serve its wide range of stakeholders. There is a careful balance between maximizing revenue, respecting membership interests, and accommodating different types of events. While the MCG strives to enhance the fan experience through technology and digital innovations, it recognizes the importance of maintaining the core aspects that contribute to a great stadium experience, such as comfortable amenities, clear wayfinding, and friendly customer service.
The Importance of Visual and Inspirational Content
The MCG places emphasis on visual and inspirational content on its social media platforms, particularly Instagram. By showcasing the stadium's infrastructure, event days, and inspirational moments, the MCG stimulates interest and attracts visitors. The venue's goal is to create an emotional connection and inspire fans to attend events in person. Additionally, the MCG understands the value of informative content, using social media channels to share event details, updates, and essential information to ensure a smooth and enjoyable experience for attendees.
The Future of Stadium Social Media
While social media platforms continue to evolve, the MCG recognizes the importance of adapting its strategies to future trends. Although Twitter has been a valuable platform for real-time conversations, there is a rising trend of users withdrawing from the platform. To stay relevant, the MCG focuses on visual platforms like Instagram and LinkedIn, leveraging the latter's business network capabilities. By adapting and utilizing various platforms effectively, the MCG aims to enhance the fan experience, provide timely information, and ultimately solidify its position as a leading sports destination.
In this Sports Geek interview, Lewis O'Flynn from Melbourne Cricket Club shares insights on his experience across sponsorship and his role in ensuring the MCG remains a destination for MCC members and fans. Show notes - https://sportsgeekhq.com/podcast/lewis-oflynn-melbourne-cricket-club/
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