

Consumer Startup Metrics with Tom Blomfield | Startup School
29 snips Nov 16, 2024
Tom Blomfield, a partner at Y Combinator and former founder of Monzo, shares invaluable insights on consumer startup metrics. He emphasizes the crucial balance between paid and organic user growth. The discussion covers vital concepts like net promoter scores and the essential 'magic moment' that defines user engagement. Blomfield also highlights the importance of unit economics and retention strategies, providing a roadmap for startup founders looking to ensure their venture's sustainability and health.
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Prioritize User Growth
- Prioritize headline user growth, especially in early stages, as monetization often comes later.
- Aim for 15% month-over-month growth, which leads to 5x annual growth, 10% is okay, but 5% or lower is insufficient.
Organic Growth
- Organic growth (non-paid) is crucial, often neglected, and can be achieved through virality and network effects.
- Virality spreads through product use, while network effects increase value with more users, like WhatsApp.
Virality and Network Effects
- Incorporate virality by identifying shareable moments and making sharing easy, like Duolingo's level-up system.
- Design for network effects by making the product better with more users, shifting from single-player to multiplayer.