How I Built This with Guy Raz

Viator: Rod Cuthbert

16 snips
Oct 14, 2024
In this conversation, Rod Cuthbert, the founder of Viator, shares his journey of transforming travel booking online. He reveals how Viator was born from a failed partnership and his foresight regarding the decline of traditional travel agents. Rod discusses navigating startup challenges, securing investment, and the eventual acquisition by Tripadvisor. He emphasizes the importance of innovation and personal connections in the travel industry while reflecting on the joy of discovering local cultures through food.
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ANECDOTE

Bondi Beach Deal

  • Rod and Peter won a Sabre contract, seemingly due to Sabre employees' fondness for Sydney.
  • A walk on Bondi Beach during sunset may have clinched the deal, showcasing the city's appeal.
ANECDOTE

Collateral Damage

  • Rod and Peter flew to Dallas to present their finished project to Sabre.
  • They arrived to find Sabre in the midst of layoffs, their project deemed "collateral damage."
INSIGHT

Rejection to Opportunity

  • Sabre's rejection became an opportunity for Rod and Peter.
  • They gained ownership of valuable technology, allowing them to pivot to a consumer-focused model.
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