LEVELS – Inside the Company

#39 - A lack of communication is a lack of performance | Josh Clemente & Sam Corcos

Sep 22, 2023

Josh Clemente and Sam Corcos discuss the importance of building trust and confidence in remote teams by assuming positive intent. They highlight the impact of clear communication on work performance, especially in a remote environment. Levels focuses on empowering people to improve their health through real-time feedback on diet and lifestyle choices. Tune in to learn how confidence and trust play a crucial role in team dynamics and professional success.

59:04

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Episode guests

Sam Corcos

Josh Clemente

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Open and direct communication is essential to avoid misunderstandings and build trust within remote teams.

Confidence is earned through consistent performance and effective communication, reinforcing trust and positive assumptions.

Effective management involves providing clear priorities, understanding context, and empowering individuals to prevent micromanagement.

Deep dives

Building Confidence Through Direct Communication

To address misunderstandings and boost confidence, it is crucial to have open and direct discussions with colleagues. Instead of spreading rumors or assuming negative intent, individuals should approach others directly to clarify issues. By expressing struggles and seeking clarity on specific matters, such as understanding project status, individuals can foster a culture of trust and proactive problem-solving.

Introduction

4min

Assuming Positive Intent: Building Trust and Combatting Toxicity

9min

The Importance of Communication and Performance in the Workplace

4min

Navigating Communication, Confidence, and Performance in a Work Environment

4min

Embracing Positive Intent in Workplace Communication

10min

Balancing Management and Micromanagement

25min

Emphasizing the Importance of Assuming Best Intent in Workplace Communication

2min

Every team must build trust and confidence with peers, but remote teams face a greater challenge because of the lack of face-to-face interaction. At Levels, we work to assume positive intent of our teammates, which supports our core value of “confidence is earned.” Both values are tied to work performance, and in order to build confidence and trust, a team member must do great work as well as learn how to communicate that work effectively, especially in a remote environment. Listen as Levels founders Sam Corcos and Josh Clemente discuss how confidence and trust need to be earned over time.

Levels helps you see how food affects your health, empowering you with the tools needed to achieve health goals and improve healthspan. Levels Members gain access to the Levels app and continuous glucose monitors (CGMs), providing real-time feedback on how diet and lifestyle choices impact your metabolic health.

Look for new shows every month on Levels - Inside the Company, where we have in-depth conversations about how the Levels startup team builds a movement from the ground up in the health and wellness tech industry.

Transcripts & Show Notes

🔗 Helpful links:

Become a Levels member: https://levels.link/itc

Find us on YouTube: https://youtube.com/levelshealth?sub_confirmation=1