

134: Managing Expectations: Making Good (on) Promises.
5 snips Apr 29, 2022
Delve into the art of managing expectations and promises in the entrepreneurial world. A founder's journey sheds light on essential insights for aspiring entrepreneurs. Discover the nuanced differences between expectations and promises, and learn how personal biases shape them. The significance of understanding customer needs through empathy and storytelling is emphasized. Uncover strategies for keeping promises while navigating external factors, and explore the importance of transparent communication to strengthen customer relationships.
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