Real Estate Team OS

AI Voice and Texting with Kyle Draper and Tiffany Gelzinis | [Techtember] Ep 076

Sep 2, 2025
In this engaging discussion, Tiffany Gelzinis, a tech-savvy Realtor in Residence, and Kyle Draper, a dynamic real estate team leader from Los Angeles, dive into the transformative power of AI in real estate. They explore how AI voice and text technologies enhance lead engagement and improve agent-client interactions. Tiffany shares her insights on implementing AI for seamless communication, while Kyle highlights strategies for effectively managing live transfers. Together, they showcase the innovative ways AI can boost productivity and enrich the real estate experience.
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INSIGHT

AI Voice Enables Live Transfers At Scale

  • AI voice assistants can call prospects, have conversations, and perform live transfers to agents at scale.
  • This shifts when agents engage and expands capacity without human ISA overhead.
ANECDOTE

AI Call Mistaken For Human

  • Kyle's uncle spoke with
ADVICE

Use AI For Initial Outreach, Humans For Substantial Talks

  • Tag and summarize AI interactions in your CRM so agents see dispositions and follow-ups.
  • Let AI handle early outreach and let humans engage after meaningful signals or live hand raises.
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