Intro

AI voice and texting are changing the way we connect with the people in our database and convert new leads. 

And it’s changing the real estate agent’s role in the process.

Here in our first Techtember conversation, real estate team leaders and returning Team OS guests Kyle Draper and Tiffany Gelzinis share the tools, strategies, and tactics of using AI phone calls, AI text messages, and AI role play to improve agent and team outcomes.

Enjoy our first Techtember conversation - 22 minutes with Kyle followed by 22 minutes with Tiffany - on Real Estate Team OS!

KYLE DRAPER
Kyle Draper returns to the show to share how his real estate team is transforming the client journey from first contact to follow-up using the latest in AI voice, texting, and data enrichment.

The Team Leader, Lead Agent, and Principal of Serene Team brokered by lpt realty in Los Angeles, Kyle gives you specific tools, use cases, and stories of how he and his team are improving client relationships and accelerating agent productivity with tech that would be “mind blowing” just a few years ago.

Watch or listen for Kyle's insights on:

• When and why Kyle became a tech enthusiast (spoiler: it was a differentiator)
• How AI voice assistants work in tandem with AI texting assistants to create live transfers to human real estate agents
• Ways to use AI with every client, no matter their stage or status
• Tips for AI role play with every agent, whether they’re new to the industry or leading the team
• How to police the database and nudge agents with AI to increase productivity and improve ROI
• Specific wins with clients and with a homebuilder thanks to AI

TIFFANY GELZINIS

Today, Tiffany Gelzinis is a tech-loving team leader and Realtor in Residence with Follow Up Boss. But just a few years ago, she was a self-described 4 or 5 out of 10 in terms of passion for new tools and tech.

Learn how she unlocked that passion and how her team is creating more and better conversations with AI texting and AI calling - and get a couple of detailed, step-by-step processes to use yourself.

Watch or listen for Tiffany's insights into:

• Specific ways to find tools and tech that fit you, your goals, your situation, and your personality
• Why ChatGPT isn’t just for writing and where it’s made the biggest difference in her business
• How to use AI to find high-intent people in your database (step by step)
• The big difference between automated texting and AI texting
• Who her team is engaging with AI texting and how the handoff to agents works (in detail)
• Tips to improve the value of AI calling and live transfers to agents

FOLLOW UP AND LEARN MORE

Mentioned in this episode:
→ Learn more about Unlock https://www.unlockconference.com/
→ First episode with Kyle Draper https://www.realestateteamos.com/episode/growing-real-estate-team-agents-kyle-draper
→ First episode with Tiffany Gelzinis https://www.realestateteamos.com/episode/tiffany-gelzinis-on-patience-people-process-profit
→ Ylopo and Follow Up Boss https://www.followupboss.com/integrations/ylopo
→ MaverickRE https://www.maverickre.com/
→ BrokerBlocks https://brokerblocks.com/

Connect with Kyle Draper:
→ https://www.instagram.com/thekyledraper/

Connect with Tiffany Gelzinis:
→ https://www.instagram.com/tiffany_gelzinis/
→ Tiffany at FollowUpBoss dot com

Connect with Real Estate Team OS:
→ https://www.realestateteamos.com
→ https://linktr.ee/realestateteamos
→ https://www.instagram.com/realestateteamos/