

#211: Ask Frances - Difficult Conversations, Small Talk, and Charisma
Jun 20, 2016
Frances Cole Jones, author of How to Wow: Proven Strategies for Selling Your Brilliant Self in Any Situation, answers questions on difficult conversations, small talk skills, and charisma. Tips include active listening, finding the importance of your story, handling disagreements with empathy, overcoming height insecurities, and putting people at ease with difficult last names.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 4min
Cultivating Charisma
03:57 • 17min
Understanding Perspectives and Exploring Different Products
21:25 • 5min
Tips for Staying Engaged in a Conversation
26:01 • 13min
Overcoming Height Insecurities
38:53 • 4min
Putting People at Ease with an Unpronounceable Last Name
42:59 • 2min
Recap, Q&A, and Sponsor Mention
44:36 • 3min