Bootstrapping EmailOctopus to $3m+ ARR - Jonathan Bull & Tom Evans
Nov 8, 2023
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Jonathan Bull and Tom Evans from EmailOctopus, a bootstrapped email platform, share their journey to over $3m ARR. They discuss losing 99% of their users, competing on price in a crowded market, and their commitment to staying bootstrapped. They also explore their decision to launch for free, improving customer service, differentiating their product, and the urge to build and tinker as developers.
EmailOctopus validated the demand for their email marketing platform despite losing almost all of their free users after implementing a paid service.
EmailOctopus differentiated itself in a crowded market by offering an affordable and simple alternative to larger email marketing companies.
Deep dives
Losing 99% of Users Overnight
Tom Evans and Jonathan Bull from email octopus discuss how they lost almost all of their free users overnight after implementing a paid service. Despite the initial setback, they validated the demand for their email marketing platform and found that people still wanted to use their product even when they had to pay for it.
Competing on Price and Simplicity
In a crowded market, email octopus set themselves apart by focusing on affordability and simplicity. They offered a low-cost alternative to larger email marketing companies and catered to the needs of indie hackers who prioritized affordability. By adopting a simple approach and keeping their pricing competitive, they successfully attracted customers who did not require complex automation features.
Staying Bootstrapped and Finding Purpose
Email octopus founders considered raising funds and selling the company but ultimately decided to stay bootstrapped. They emphasized the importance of continuously reassessing their goals and vision as bootstrappers. While initially driven by milestones like reaching profitability, they realized that creating new challenges and hiring talented people reignited their excitement and fueled further growth.
Today I’m joined by Tom Evans and Jonathan Bull from EmailOctopus, an email platform who have bootstrapped to over $3m ARR since they were founded in 2014. They’ve been battling in a crowded and competitive market, with some huge funded companies to contend with, but they’ve made it work in an indie way. In this episode we talk about how they lost 99% of their users overnight, why they’ve chosen to compete on price rather than in a niche and their reasoning behind staying bootstrapped for so long.
EmailOctopus is an independently owned email marketing platform, built to support other small growing businesses. With a focus on affordability and ease of use, EmailOctopus contains all of the features you need to reach and grow your audience. You can start today, with their industry leading free plan where you can contact up to 2,500 subscribers without paying a penny.
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