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Indie Bites

Bootstrapping EmailOctopus to $3m+ ARR - Jonathan Bull & Tom Evans

Nov 8, 2023
Jonathan Bull and Tom Evans from EmailOctopus, a bootstrapped email platform, share their journey to over $3m ARR. They discuss losing 99% of their users, competing on price in a crowded market, and their commitment to staying bootstrapped. They also explore their decision to launch for free, improving customer service, differentiating their product, and the urge to build and tinker as developers.
17:11

Podcast summary created with Snipd AI

Quick takeaways

  • EmailOctopus validated the demand for their email marketing platform despite losing almost all of their free users after implementing a paid service.
  • EmailOctopus differentiated itself in a crowded market by offering an affordable and simple alternative to larger email marketing companies.

Deep dives

Losing 99% of Users Overnight

Tom Evans and Jonathan Bull from email octopus discuss how they lost almost all of their free users overnight after implementing a paid service. Despite the initial setback, they validated the demand for their email marketing platform and found that people still wanted to use their product even when they had to pay for it.

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