Ariel Kaye, founder of a luxury sheets brand, discusses launching a DTC brand, finding textile factories in Europe, expanding to physical stores, and personal challenges. They also talk about their passion for interior design, the controversy of the top sheet, and building a strong web presence. Additionally, they discuss starting a direct-to-consumer bedding business, finding factories, overcoming challenges, and the early days of Parachute Home.
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Quick takeaways
Parachute Home utilized strategic marketing, including podcast advertising, to grow its customer base.
Parachute Home focused on building a healthy business and prioritized long-term growth and brand development over immediate profitability.
Parachute Home expanded its product offering based on customer feedback and successfully established itself as a premium home goods brand.
Deep dives
Starting Parachute Home
Ariel Kay, the founder of Parachute Home, had the idea to sell European-made luxury bed sheets online. She visited textile factories in Europe and focused on creating a premium, direct-to-consumer brand. When Parachute launched in 2014, it received significant press coverage and quickly sold out of its inventory. Despite some challenges and competition from other brands, Ariel raised almost a million dollars in funding. Parachute Home also utilized strategic marketing, including podcast advertising, to grow its customer base.
Growing Pains and Challenges
The early success of Parachute Home was met with some unique challenges. They faced inventory issues and had to manage customer expectations during high-demand periods. However, the company maintained transparency and effective communication with customers, building trust and loyalty. Ariel focused on building a healthy business and was cautious about growing too quickly, aiming for long-term growth and brand development instead of immediate profitability.
Expansion and Success
Parachute Home expanded its product offering beyond sheets to include towels, bath accessories, and furniture. The company continued to invest in marketing, including advertising on podcasts like Pod Save America, which significantly boosted its brand awareness and customer base. With a commitment to quality, customer satisfaction, and financial discipline, Parachute Home successfully established itself as a premium home goods brand in a competitive market.
Building a Modern Home Brand
Aria LK, the founder of Parachute Home, shares her journey of building a successful home goods brand. In the podcast, she discusses the challenges she faced in the early stages, such as securing funding and finding manufacturers. One of the key differentiators for Parachute Home was creating a more polished and modern pillowcase design. As the business grew, Aria expanded her product offerings based on customer feedback, including towels, rugs, and kitchen items. Despite personal and professional challenges, Aria's dedication and passion for the brand kept her motivated.
Expanding into Retail and Evolving the Brand
After finding success in the direct-to-consumer market, Parachute Home began experimenting with pop-up stores and eventually opened a brick-and-mortar location in Venice. Aria talks about the importance of humanizing the category and creating a recognizable aesthetic for the brand. As Parachute Home expanded into new categories like furniture, logistical challenges arose, leading Aria to reevaluate and focus on profitability. Despite personal struggles, Aria remains committed to the brand and continues to contribute to its creative evolution.
In 2012, Ariel Kaye saw a tantalizing opportunity, but wasn’t sure she was the one to seize it. She’d never started a brand and didn’t think of herself as an entrepreneur, until she noticed how frustrating it was to buy bed linens in a big box store. Taking inspiration from Warby Parker and Everlane, Ariel quit her day job to launch a brand of DTC luxury sheets, made in Europe but exuding a California vibe, with photos of models lounging in semi-rumpled beds. As a solo founder, Ariel had to figure outeverything herself, from manufacturing to supply chains to how to get through to investors. Today, Parachute Home offers a wide range of home goods and has expanded beyond its website to 26 physical stores across the U.S.
This episode was produced by Chris Maccini with music by Ramtin Arablouei.
Edited by Neva Grant, with research from Katherine Sypher.