

Retailer Tech Tips: Customer Insights and Analytics - Howe Gu, Venky Shankar, and Brandon Rael
Feb 14, 2024
Join retail experts Howe Gu, Venky Shankar, and Brandon Rael as they discuss AI strategies for customer experiences, data analytics for empowering associates and personalization. They touch on cybersecurity, generational perspectives on technology, and the importance of trust in AI technologies. Explore how execution plays a crucial role in retail success and how AI enhances customer experiences, efficiency, and revenue growth.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
AI in Retail: Leveraging Data for Strategic Decision-Making
02:39 • 22min
Cybersecurity in Retail Industry
24:57 • 6min
Exploring Generational Perspectives on Technology and Privacy
31:14 • 3min
Exploring Trust and Regulation in the World of AI Technology
34:23 • 3min
Emphasizing Execution and Customer Experiences in Retail
37:27 • 2min