

Balancing Autonomy with Consistency in Your Sales Process, with Nick Casale, Director of Sales at Sendoso
Aug 10, 2022
Nick Casale, Director of Sales at Sendoso and an early hire at Talkdesk, shares his journey from startup to leadership. He discusses the importance of building a flexible sales process that balances autonomy and consistency among team members. Nick emphasizes empowering sales teams to connect authentically with customers rather than relying solely on scripts. He also delves into the challenges of navigating unexpected demands during negotiations and maintaining professional boundaries to identify qualified buyers effectively.
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