The Art of Charm

Radical Listening: Transform Your Relationships | Christian van Nieuwerburgh and Robert Biswas-Diener

15 snips
May 26, 2025
Christian van Nieuwerburgh, Professor of Coaching and Positive Psychology, and Robert Biswas-Diener, a renowned researcher, dive into 'Radical Listening.' They reveal how traditional active listening often misses the mark. Discover the six motivations behind listening and why half-listening can erode trust. They emphasize genuine engagement over polite nodding and share techniques for meaningful conversations, even in tough moments. Tune in for insights on deepening connections and making people feel truly valued in every interaction.
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INSIGHT

Listening Motivations Shape Focus

  • Listening intentions shape what you focus on in conversation, making your listening more effective.
  • Your goal might be to learn, validate, influence, or support, and this intention directs your attention selectively.
ADVICE

Connect Before Challenging

  • Begin difficult conversations by prioritizing connection and appreciation over authority.
  • Start by genuinely asking about the other person and acknowledging their efforts before addressing challenges.
ADVICE

Quick Genuine Care Matters

  • Show genuine care quickly, even with brief check-ins, to deeply support others.
  • Ask simple, earnest questions like 'Is there anything you need?' and 'What ideas do you have?' to demonstrate care.
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