Micro-coaching Pt. 3: The Coaching and Accountability Matrix
May 20, 2024
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The podcast discusses the ultimate coaching and accountability matrix for leaders, focusing on moving individuals up and to the right. It highlights the importance of critical thinking, ownership, and coaching to create a team of skilled and autonomous employees. The episode explores the progression within the matrix, self-awareness, willingness for personal development, collaborative coaching tools, accountability in relationships, and fostering critical thinking through thought-provoking questions. It emphasizes continuous coaching and leadership development for enhancing leadership impact.
Coaching individuals to box nine in the matrix fosters critical thinking and ownership for future-focused employees.
Utilizing the question funnel tool with various question types enhances critical thinking and self-reflection among individuals.
Deep dives
Coaching and Accountability Matrix: Integrating Coaching and Accountability Models
The podcast discusses the integration of coaching and accountability models into the coaching and accountability matrix. The matrix combines the coaching continuum from tell to ask and the autonomy and accountability relationship with task, process, and outcome levels. By placing these two models on the X and Y-axis, a grid is created with combinations like tell and task, ask and outcome. The objective is to move individuals upwards and to the right on the matrix, aiming to transfer ownership and critical thinking as coaching goals.
Using the Coaching and Accountability Matrix as a Diagnostic Tool
The podcast highlights the practical use of the coaching and accountability matrix as a diagnostic tool to assess individuals' positions and development directions. This tool enables managers to plot team members on the grid, facilitating a clear understanding of where each person stands and where they need to progress. The matrix guides leaders in guiding individuals towards higher levels of accountability and critical thinking through targeted coaching approaches.
Manager Quadrants Model: Balancing Affiliation and Accountability
The podcast introduces the concept of manager quadrants, focusing on the balance between affiliation and accountability in leadership. It categorizes leaders into four quadrants based on their levels of affiliation and accountability: absentee landlord, buddy box, micromanager, and leader. The goal is for leaders to strive towards the leader quadrant, exhibiting high levels of both affiliation and accountability to foster productive relationships with their team members.
Question Funnel Tool: Leveraging Different Types of Questions
The podcast elaborates on the question funnel tool, emphasizing the importance of utilizing different question types like comprehension, causation, opinion, action, feeling, and imagination. Each question type serves a distinct purpose in fostering critical thinking and self-reflection among individuals. By primarily employing open-ended questions at the top of the funnel, managers can effectively transfer ownership and encourage deeper insights and discussions.
In this final episode of the Micro-coaching and Accountability series, Tim and Junior take the previous two frameworks, The Coaching Continuum and The Three Levels of Accountability, and put them together into the ultimate diagnostic tool for leaders. Think of this matrix as a model to operationalize coaching on a dynamic team.
Your objective? To move the individuals you work with up and to the right. To transfer critical thinking and ownership and increase their capacity through coaching. Leaders who coach their people all the way to box nine end up with a team of full thinking partners who are highly skilled, think critically, and take ownership of their roles. They’re encouraging outcome-oriented, future-focused employees who thrive in autonomy and accountability.