Fresia Jackson & Justin Angsuwat on the trends impacting the world of work in 2025
Jan 15, 2025
auto_awesome
Fresia Jackson, Director of People Science at Culture Amp, and Justin Angsuwat, Chief People Officer at Culture Amp, discuss transformative trends shaping the workplace by 2025. They explore AI's impact on job roles and decision-making, emphasizing the need for human-centered approaches. The conversation highlights the shift towards team-focused performance reviews, evolving leadership styles, and employee dynamics, including the rise of movements reflecting workplace frustrations. Listeners gain insights into navigating the complexities of modern work.
The integration of AI is transforming workplace decision-making by enabling data-driven insights, while human judgment remains crucial for interpretation.
The evolving dynamics of employer-employee relationships require companies to adapt to increasing employee expectations and foster more collaborative work environments.
Deep dives
The Evolving Landscape of Work
The work environment is undergoing significant transformation, influenced heavily by advancements in AI and changes in employee expectations. Companies face a complex landscape characterized by mass layoffs, the need for DEI initiatives, and rising employee tensions. The ongoing tension between employers and employees reflects a shift in how work is perceived, with many feeling undervalued and overworked. The shift necessitates organizations to adapt quickly to these transformations to meet the evolving demands of their workforce.
Future of Performance Management
Performance management is predicted to transition from an individualistic to a team-focused approach. This change emphasizes collective success, recognizing that sustainable high performance relies on the team's ability to support one another rather than individual achievements. Research indicates that high performers experience more stress, which leads to questioning the sustainability of singular achievement. Embracing a team-oriented structure can offer a more realistic and sustainable approach to measuring performance, allowing members to cycle through periods of high performance and recovery.
The Employer-Employee Standoff
The dynamic between employers and employees is highlighting an emerging standoff, exemplified by trends such as 'bare minimum Mondays' and 'act your wage'. The frustrations stem from employees feeling exploited, with expectations to perform the same work with fewer resources post-layoffs. This situation is compounded by economic uncertainty, leading to a reluctance among employees to change jobs despite dissatisfaction. Addressing these tensions requires companies to reconsider their approach to employee relationships, possibly creating more flexible work arrangements that meet both employee needs and organizational goals.
AI and the Future of Decision Making
The integration of AI into workplace processes signals a shift towards more data-driven decision making. AI has the potential to analyze vast amounts of information and generate insights that can help leaders make informed choices. However, while AI will assist in identifying trends and hotspots, human judgment will remain essential in interpreting and acting on these insights. As organizations prepare for 2025, establishing clean data systems and understanding how to leverage technology will be vital for HR teams to become integral decision-making partners within their organizations.
In this episode of the Culture First podcast, host Damon Klotz, along with co-hosts Fresia Jackson, Director of People Science at Culture Amp, and Justin Angsuwat, Chief People Officer at Culture Amp, delve into the trends shaping the future of work in 2025.
They discuss the implications of AI on job roles, the evolving dynamics between employees and employers, and the declining favorability of do-it-all leadership. The episode is packed with research data, including insights from over 1.3 billion data points and input from thousands of employees, shedding light on the current workplace landscape.
Key trends like team-focused performance reviews, decision intelligence, and leadership strategies are explored, offering listeners valuable perspectives on navigating the complexities of the modern workplace.