

Turning Buyer's Problems Into Opportunities
Feb 7, 2024
Guests Jen Allen-Knuth, Katie Swick, and Richard Rivera discuss the challenges sales representatives face in the evolving market landscape. They debate on whether sales teams overemphasize product knowledge or understanding buyer's needs. They also touch on the significance of maintaining a balance of selling and helping, recognizing pain points, and solving problems for buyers.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 2min
Buyers' Engagement with Salespeople
02:11 • 16min
Making Sales and the Challenge of Connecting with Customers
17:41 • 2min
Understanding the Buyer's Needs
19:45 • 7min
Transformative Questions and Motivation
26:52 • 7min
The Importance of Being Close to Users
33:54 • 11min
The Role of Sales Professionals in Helping Buyers Make Decisions
44:53 • 9min
Musical Backgrounds, Sales Kickoff Season, and Closing Remarks
53:53 • 2min