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Making the Fan
Never Lose an Employee Again w/ Joey Coleman
Jun 29, 2023
Joey Coleman, world's leading expert on employee experience, shares practical strategies for recruiting, onboarding, and retaining employees. The podcast delves into the link between customer experience and employee experience, assessing talent, improving game days, balancing legal requirements, affirming job acceptance, creating powerful stories for new hires, and adopting employees.
01:17:27
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Quick takeaways
- Creating a positive and engaging employee experience is crucial for retaining top talent, emphasizing the importance of cultural fit and personalized gestures.
- Understanding and addressing new hires' doubts and hesitation through personalized welcomes and recognition can enhance their motivation and sense of value.
Deep dives
Creating an Engaging Employee Experience
Employers should prioritize creating a positive and engaging employee experience to retain top talent. This includes acknowledging new hires' doubts and hiring for cultural fit rather than just skill set. Companies can make the job acceptance process more emotional and welcoming, such as sending personalized video messages or creative job offer letters. On the first day, companies can make a lasting impression by allowing employees to contribute immediately, whether it's by pushing code, personalizing their workspace, or creating memorable experiences. For remote or hybrid teams, companies can still foster connections through virtual team activities or sending care packages that allow employees to feel part of the team.
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