

Never Lose an Employee Again w/ Joey Coleman
Jun 29, 2023
Joey Coleman, world's leading expert on employee experience, shares practical strategies for recruiting, onboarding, and retaining employees. The podcast delves into the link between customer experience and employee experience, assessing talent, improving game days, balancing legal requirements, affirming job acceptance, creating powerful stories for new hires, and adopting employees.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 3min
The Importance of Employee Experience and Its Relation to Customer Experience
03:23 • 17min
Assessing Talent and Keeping Morale High
20:29 • 12min
Improving Game Days and Usher Staff at Notre Dame
32:08 • 2min
Balancing Legal Requirements with Human-Centric Language in Business Documents
33:49 • 2min
Affirming the Employee's Decision
35:30 • 6min
Creating a Powerful Story for New Hires
41:57 • 21min
Adopting Employees and Aligning Goals
01:02:52 • 15min