Making the Fan cover image

Never Lose an Employee Again w/ Joey Coleman

Making the Fan

CHAPTER

The Importance of Employee Experience and Its Relation to Customer Experience

The speakers discuss the significance of prioritizing employee experience and how it relates to customer experience. They share examples from companies like Disney and Lulu lemon to highlight the benefits of focusing on employee experience first. They also propose ideas and strategies for improving employee experience and emphasize the power of stories in shifting thinking and actions.

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