Allison Pohle discusses the post-pandemic bounceback of the hotel industry, labor strikes, and Airbnb's impact. Margaret and Corey Bienert share their favorite quirky and unique hotels across the US. They talk about vintage hotels, a Vegas hotel without a reservation, and upcoming book release.
The rise of Airbnb and changing consumer preferences have challenged traditional hotel chains like Hilton and Marriott, leading them to compete by offering unique and customized experiences.
The travel industry is experiencing a surge in demand post-pandemic, but prices have remained high and travelers now prioritize authentic and memorable stays with a focus on vintage charm and local elements.
Deep dives
The Rise of Hilton and Marriott
Hilton and Marriott have become two of the most recognizable and ubiquitous hotel chains in the world, with Hilton leading the industry for many years. Marriott pioneered a business model of building and selling hotels while continuing to manage them for a cut of the revenue. However, the rise of Airbnb and the shift in the hospitality industry has changed the game for hotel chains as they face competition from alternative accommodations.
Current State of the Hotel Industry
The travel industry is experiencing a boom, with demand for travel skyrocketing as restrictions ease. Record numbers of people are passing through airports and staying in hotels and short-term rentals. However, prices have remained high due to the surge in demand, and there has been a permanent shift in what people prioritize in their travel experiences.
Hilton and Marriott's Dominance
Hilton and Marriott are the two largest hotel companies globally, with a wide range of brands catering to different types of travelers. Loyalty programs play a significant role in attracting and retaining customers, with points programs and perks being decisive factors. Marriott has been performing well, particularly in the leisure travel segment, while Hilton continues to expand and compete.
The Future of Lodging
The future of lodging is expected to focus on unique and customized experiences. Independent hotels are gaining popularity as travelers seek authentic and memorable stays. While Airbnb remains a major disruptor, big hotel chains are also embracing individual experiences and incorporating local elements to cater to changing consumer preferences. The preservation of vintage charm while maintaining cleanliness and comfort will be a key challenge for these hotels.
Grab your suitcase, because we’re taking a vacation! Today, we’re joined by Allison Pohle, travel reporter for the Wall Street Journal. She’s zooming in on the hotel industry — the post-pandemic bounceback, labor strikes, and Airbnb’s continued impact — and what this means for travelers.
Later, we’ll venture outside the corporate hotel world with Margaret and Corey Bienert, creators of A Pretty Cool Hotel Tour. Their photo project has documented some of the dreamiest hotels across the US and the world on social media. The couple is walking us through some of their favorites, and previewing their upcoming book, Hotel Kitsch.