Allison Pohle, a WSJ travel reporter specializing in the ski industry, dives into the challenges facing Vail Resorts, the giant of the ski world. She discusses how Vail's luxury positioning has backfired amid overcrowding and labor disputes. The introduction of the Epic Pass has brought millions of new customers but also chaos on the slopes. Pohle highlights the growing discontent among skiers, revealing how rising costs and staffing issues are straining the iconic destination's reputation and leading to calls for executive changes.

Allison Pohle discusses the post-pandemic bounceback of the hotel industry, labor strikes, and Airbnb's impact. Margaret and Corey Bienert share their favorite quirky and unique hotels across the US. They talk about vintage hotels, a Vegas hotel without a reservation, and upcoming book release.