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The Mindtools L&D Podcast
407 — Revisiting 70:20:10: From learning to performance
Aug 13, 2024
Ceri Sharples, Cath Addis, Carl Akintola-Davis, and Charles Jennings share insights on the transformative 70:20:10 learning model. They discuss the origins of the model and its emphasis on blending experiential learning with formal training. The conversation highlights a successful onboarding case at Hilti, showcasing the model's impact on performance. They also tackle the importance of navigating difficult conversations and the role of AI in enhancing learning experiences, advocating for a systemic approach to organizational development.
52:16
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Quick takeaways
- The 70:20:10 model emphasizes integrating learning into everyday workflow, enhancing employee performance through experiential and collaborative approaches.
- Shifting focus from competence to expertise allows organizations to foster ongoing feedback and practical challenges, cultivating a culture of continuous learning.
Deep dives
Understanding the 70-20-10 Model
The 70-20-10 model presents a framework for workplace learning, asserting that 70% of learning occurs through experience, 20% through social interactions, and only 10% from formal training. This model encourages organizations to shift their focus from traditional classroom-based learning to more experiential and collaborative approaches. Proponents suggest that integrating learning into everyday workflow can significantly enhance employee performance and retention of knowledge. For instance, companies are urged to nurture learning through hands-on experiences and peer-to-peer collaboration rather than relying heavily on formal training sessions.
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