Think Fast Talk Smart: Communication Techniques

218. Teaching Truths & Tactics: Live Lessons From Stanford in Cape Town

171 snips
Jul 24, 2025
Join Sarah Soule, the incoming Dean of Stanford Graduate School of Business, Jesper Sørensen, a strategy expert, and Christian Wheeler, a professor of spontaneous management, as they delve into the essence of authentic communication. They discuss the impact of 'corporate confessions' on building trust, the strategic use of analogies for clarity, and the importance of suspending judgment to foster genuine connections. Together, they tackle challenges in communication for entrepreneurs, emphasizing truth over trends in today's fast-paced world.
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INSIGHT

Vertical Logic in Analogies

  • Using analogies helps explain unfamiliar business models by linking them to known ones.
  • The power lies in understanding the underlying logic, not just surface features.
INSIGHT

Power and Pitfalls of Corporate Confession

  • Corporate confessions of shortcomings build trust only if aligned with core business values.
  • Hypocritical or surprising admissions lead to skepticism and loss of perceived responsibility.
ADVICE

Be Present and Suspend Judgment

  • Postpone judgment to stay curious and make more accurate assessments.
  • Eliminate phone distractions to be fully present and improve interaction quality and cognitive ability.
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