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Coaching for Leaders

595: How to Deal With Passive-Aggressive People, Amy Gallo

Sep 19, 2022
In this discussion, Amy Gallo, an expert in workplace dynamics and a contributing editor at Harvard Business Review, tackles the tricky issue of passive-aggressive behavior. She shares insights on understanding the motivations behind such behaviors rather than labeling individuals. Tips include using curiosity in communication and focusing on underlying concerns. Gallo warns against artificial harmony that masks conflicts and emphasizes the importance of engaging in clear dialogue to foster better workplace relationships.
39:53

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