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NARPM Radio

From Vision to Profit: A Blueprint for Property Management Success

Dec 20, 2023
Join NARPM Radio as host Pete Neubig welcomes Paul Kankowski, Director of Systems & Operations for PURE Property Management. They discuss the importance of processes in property management, the benefits of scaling a business, and the power of automation. Learn how processes can reduce expenses, improve customer experiences, and increase profitability. Avoid common mistakes and discover the benefits of joining NARPM and the supportive community it offers.
54:04

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Implementing effective processes in property management businesses can reduce costs and increase operational efficiency.
  • Transitioning from being a doer to a CEO requires learning new skills, investing in education, and attending conferences to gain industry insights.

Deep dives

The Importance of Processes for Property Management Efficiency and Cost Savings

Processes are crucial for property management companies as they help reduce costs and increase operational efficiency. By implementing effective processes, companies can manage more units with fewer staff or the same amount of staff. The cost of labor has been rising, and having good processes allows companies to hire remote teams, reducing expenses significantly. Moreover, as companies grow, chaos can increase, and hiring more people may not be the solution. Implementing processes helps companies manage growth effectively, standardize customer experiences, and hire non-experts who can be trained on the process. Additionally, there are now more affordable software and consulting options available to help build and automate processes.

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