
From Vision to Profit: A Blueprint for Property Management Success
NARPM Radio
The Power of Processes in Property Management
This chapter emphasizes the importance of implementing processes in property management companies to increase efficiency, delegation of tasks, and profitability. It discusses how having clear processes allows for hiring lower-wage or virtual assistants, charging higher rates for better service, and ensuring a consistent client experience. The chapter also highlights the significance of having documented processes for training employees, improving customer experiences, reducing churn, and complying with fair housing regulations.
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