The Jefferson Fisher Podcast

How to De-Escalate a Shouting Match

68 snips
Jun 10, 2025
Navigating heated conversations can feel like dodging verbal projectiles. Discover three practical strategies to stay calm and maintain control when tempers flare. Learn how using pauses and strategic questions can transform a shouting match into a constructive dialogue. Plus, find out how to handle conflicts without losing your cool!
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ADVICE

Refuse to Raise Your Voice

  • When someone yells at you, do not raise your voice to match theirs. Stay calm, keep your voice low, and this can encourage them to lower their volume naturally.
INSIGHT

Yelling Signals Losing Control

  • People who yell tend to feel in control and get a dopamine hit from dominating the interaction. However, this actually shows a weak position because they have triggered a fight-or-flight response.
INSIGHT

Yelling Exposes Vulnerability

  • When a person yells in a quiet space, they feel overexposed and vulnerable. This discomfort naturally causes them to lower their volume when the other party remains calm.
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