Future Ready Leadership With Jacob Morgan

Skill-Based Hiring and The Impact of AI on The Workforce | Harvard Professor Joe Fuller

Jul 29, 2024

Joe Fuller, a Professor of Management Practice at Harvard Business School, dives into the future of hiring in the age of AI. He emphasizes the shift towards skill-based hiring over traditional degrees and highlights its necessity for fostering diversity and inclusion. The discussion touches on the transformative role of AI in recruitment, balancing tech with human insight. Fuller also addresses the challenges Gen Z faces in the job market, influenced by helicopter parenting, and the importance of clear communication about skill acquisition in workplaces.

41:18

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Episode guests

Joe Fuller

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Episode notes

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Quick takeaways

Skill-based hiring is essential for promoting diversity and equity by focusing on abilities rather than degrees, yet implementation remains inconsistent.

The integration of AI in HR can enhance talent matching, but a hybrid approach combining tech and human insight is crucial for effectiveness.

Deep dives

Understanding Skill-Based Hiring

Skill-based hiring has emerged as a method to prioritize an applicant's abilities over traditional qualifications such as college degrees. Concerns around diversity, equity, and inclusion have driven the push to eliminate degree requirements, as degrees are often skewed toward certain demographics. By focusing on skills instead, organizations can broaden their candidate pool and create more equitable hiring practices. Despite this progress, many companies struggle to implement these changes effectively, often reverting to old hiring habits that prioritize degree holders.

Intro

2min

Rethinking Recruitment: The New Era of Skill-Based Hiring

14min

The Intersection of AI and Skill-Based Hiring: Challenges for Leaders

4min

Trust in Leadership: AI vs. Human Evaluators

9min

Navigating Workforce Challenges: The Struggles of Gen Z and Helicopter Parenting

6min

Navigating Skill Acquisition and Promotion Expectations in the Workplace

4min

Balancing Employee and Boss Perspectives in Job Satisfaction

3min

What does the future hold for hiring practices in the age of artificial intelligence and evolving skill demands? In this episode, Joe Fuller, Professor of Management Practice at Harvard Business School, discusses the all-in economics of skill-based hiring, the current progress, challenges, and the importance of this hiring approach in the future, and real-world examples of this approach from companies like IBM. We also discuss the role of AI in HR, highlighting how combining tech with human intuition can lead to smarter decisions. We explore the potential of AI to transform hiring and internal talent mobility, while also addressing concerns about data accuracy and bias. We also tackle some big workforce trends like the declining workforce participation rate among prime working-age males, the rise of helicopter parenting, and parent accompaniment with Gen Z job applicants.

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