Car Dealership Guy Podcast Raymond on GM Talent Strategy, Strosnider on Buying Used Inventory | Daily Dealer Live
Dec 12, 2025
Gerry Raymond, President of Gerry Raymond Automotive, shares insights on scaling dealership culture and hiring great teams for growth. He emphasizes the urgency of proactive AI-driven customer outreach. Kevin Strosnider, Dealer Operator at Strosnider Chevrolet, discusses local market strategies for pricing and the importance of trades over auctions for used inventory. He also highlights team dynamics in Financial & Insurance (F&I) to boost collaboration and drive profits. Together, they explore the future of automotive retail through innovation and tradition.
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Hire Leaders For Attitude And Fit
- Hire slowly and prioritize attitude and cultural fit over perfect experience when recruiting leaders.
- Use multiple interviews and team buy-in to find leaders who will execute your processes.
Answer The Phone Or Lose Business
- Missed inbound calls equal missed revenue in fixed ops and sales.
- Fixing call handling and reducing drop calls is a high-return operational priority.
Pick Proactive AI, Prefer Text Outreach
- Choose AI tools that proactively reach customers, not just react to inbound calls.
- Prefer text-first outreach and pilot vendors with passionate, industry-savvy teams.