The Medical Journal of Australia

Episode 518: MJA Podcasts 2023 Episode 12: How to handle challenging patient interactions, with Dr Owen Bradfield

Jun 25, 2023

16:34

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Episode notes

Introduction

2min

The Trends in the Medical Legal World

3min

The Impacts of Patient Aggression on Doctors' Wellbeing

5min

How to De-Escalate a Difficult Situation

3min

How to Help a Doctor Through a Difficult Consultation

2min

The Importance of Doctors Getting Good Quality Advice

2min

How to De-Escalate Patient Interactions

2min

Today we are discussing how to handle challenging patient interactions with some tried and tested methods. My special guest is Dr Owen Bradfield, Chief Medical Officer for the Medical Indemnity Protection Society, which sponsored this podcast. Dr Bradfield is a general practitioner and a lawyer.

With MJA news and online editor, Sam Hunt. 17 mins.

Photo supplied by the Medical Indemnity Protection Society.

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