Episode 518: MJA Podcasts 2023 Episode 12: How to handle challenging patient interactions, with Dr Owen Bradfield
The Medical Journal of Australia
00:00
How to De-Escalate a Difficult Situation
Dr. Owen Bradfield is the chief medical officer for the medical and Demnity Protection Society. He talks about de-escalation what doctors can do to calm these difficult situations. Dr. Bradfield: The most important thing when you're faced with a challenging situation is to remain calm as best you can.
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