The Koerner Office - Business Ideas and Small Business Deep Dives with Entrepreneurs

Part 2/2: Home Service Masterclass – How to Find Customers⏐Ep. #127

37 snips
Feb 5, 2025
Daniel Cronauer, an innovative entrepreneur in the home service industry, shares his colorful customer acquisition strategies. He reveals the surprising effectiveness of rock flyers and yard signs. Daniel elaborates on expanding his business with festive Christmas lights and the challenges he faced while building his own gym. He candidly discusses the ups and downs of the permanent lighting business, offering valuable insights into marketing and community connection that can inspire any aspiring entrepreneur.
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ADVICE

Customer Acquisition for Residential Services

  • Use rock flyers and yard signs to acquire new customers for residential services.
  • Don't ask for permission for yard signs; place them strategically.
ANECDOTE

The Power of Yard Signs

  • Daniel's yard signs generated millions of dollars in revenue.
  • A customer even called to complain that her yard sign wasn't put up.
ADVICE

Handling Complaints and Marketing Aggressively

  • Be mentally tough and don't worry about complaints.
  • Use "operation carpet bomb": Distribute many flyers and don't answer calls immediately.
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