2Bobs—with David C. Baker and Blair Enns

Who Should Set Prices?

17 snips
Feb 26, 2025
Dive into the complexities of pricing in professional services, where the discussion centers on who should really set those prices. Explore the balance between centralized and decentralized pricing authority, weighing the pros and cons of each approach. Learn about innovative recruitment strategies that assess candidates' pricing acumen. Discover the importance of communication and understanding value when assigning pricing responsibilities, and how training should prioritize aptitude over seniority. Pricing isn't just a number; it's a strategy!
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INSIGHT

Pricing Issues Across Industries

  • Leaving money on the table by setting low prices is a common issue.
  • It affects various professional services, not just creative industries.
ADVICE

Pricing Authority Levels

  • Evaluate your firm's pricing authority structure.
  • Consider progressing through different levels of pricing authority as your firm matures.
ANECDOTE

Ad-Hoc Pricing

  • In Blair Enns' early career, pricing was set by production managers or account managers.
  • This ad-hoc approach is common but not always ideal.
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