How to Be Awesome at Your Job 1069: Eight Steps for Excellent Listening with Emily Kasriel
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Jun 23, 2025 Emily Kasriel, an award-winning journalist at the BBC and creator of the Deep Listening approach, discusses the transformative power of listening. She shares her eight-step framework designed for enhancing listening skills, emphasizing its importance in building genuine connections and fostering open dialogue. Kasriel illustrates the impact of deep listening in leadership and personal relationships, demonstrating how intentional listening can combat loneliness and enrich communication. Tune in for insights that can reshape your interactions!
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Mandela's Deep Listening Impact
- Nelson Mandela listened deeply to disgruntled former soldiers before addressing them.
- His respectful listening made them feel heard, leading to peaceful resolution without granting requests.
Power of Deep Listening on Attitudes
- Deep listening makes people feel safe, understood, and more connected even across cultures.
- It encourages openness to re-examine personal attitudes without needing agreement.
Avoid Rushing and Imposing Solutions
- Avoid rushing and allow time to explore ideas fully instead of cutting people off.
- Refrain from imposing solutions; let people find their own answers for better outcomes.
