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1069: Eight Steps for Excellent Listening with Emily Kasriel

How to Be Awesome at Your Job

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The Power of Deep Listening in Leadership

This chapter explores the transformative impact of deep listening, illustrated through Nelson Mandela's leadership approach with soldiers. It discusses the importance of creating a safe space for open dialogue, emphasizing the nuances of effective listening, silence, and reflection. The chapter presents an eight-step framework for enhancing listening skills, ultimately advocating for genuine engagement and respect in conversations.

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