Episode 30: The Dominos are falling for 3rd party delivery (+ Abhinav Kapur of Bikky)

Abhinav Kapur, co-founder and CEO of Bikky, dives into the future of customer relationship management in restaurants. He discusses how Bikky helps consolidate customer data and enhance hospitality. The conversation also touches on the recent lawsuit involving MrBeast and the implications for virtual dining. Kapur highlights the shift toward data-driven decision-making post-pandemic and the essential role of technology in understanding customer behavior. Overall, it’s a fascinating look at the intersection of tech and the restaurant industry!