The Mack Podcast

HR in Family Offices: Why It Matters, Top Needs, Challenges, and Emerging Trends

Oct 29, 2025
Rosaura Gil, an HR leader with over 20 years of experience, shares insights on the intricacies of HR in family offices. She discusses the common misconceptions families hold about their employer status and the importance of proper HR protocols. Rosaura highlights effective onboarding practices, outlines potential legal risks like misclassification, and emphasizes the necessity of clear boundaries between personal and professional relationships. She also addresses the institutionalization of HR, stressing how structured policies can benefit ultra-high-net-worth families.
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INSIGHT

Family Offices Are Employers Too

  • Family offices often underestimate HR because they don't see themselves as traditional employers.
  • Rosaura argues they still have employees and must mitigate HR risks proactively.
INSIGHT

Give HR Direct Access To The CEO

  • HR often lacks clear ownership in family offices and floats between functions.
  • Rosaura recommends HR report to the CEO for confidentiality and strategic weight.
ADVICE

Use Fractional HR To Reduce Legal Spend

  • Do engage a fractional HR resource to handle employee issues instead of defaulting to costly legal counsel.
  • Use HR as a liaison to reduce lawyer billable hours and manage day-to-day matters.
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