Being Well with Forrest Hanson and Dr. Rick Hanson

Psychological Safety with Dr. Amy Edmondson

Aug 24, 2020

46:43

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Dr. Amy Edmondson, a psychological safety expert, discusses the importance of creating a psychologically healthy environment in teams. Topics include stress and high performance, the difference between me vs. we, creating a safe group environment, giving good feedback, and a message to your younger self.

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Quick takeaways

Psychological safety is crucial for effective team dynamics, fostering trust and enabling risk-taking in a judgment-free environment.

Personality traits have a minor impact on psychological safety compared to team culture and dynamics, emphasizing the importance of creating a supportive environment.

Deep dives

Psychological Safety in Teams

Psychological safety plays a crucial role in creating effective teams, as identified in a Google study as a key factor for team success. Psychological safety is described as a shared belief in a safe environment for interpersonal risk-taking, such as sharing questions, concerns, mistakes, or weaknesses without fear of judgment. Dr. Amy Edmondson emphasizes that promoting psychological safety in teams is essential, especially in workplaces where it is not the norm. Acknowledging uncertainty and interdependence, along with continuously inviting and valuing diverse perspectives, fosters a culture of psychological safety in teams.

Intro

3min

Fostering Psychological Safety in Teams

19min

Embracing Fallibility and Valuing Feedback for Psychological Safety

5min

Balancing Authority and Fallibility in Leadership

15min

Reflecting on Childhood Experiences and Parental Love

2min

Exploring Psychological Safety in Work and Personal Life with Dr. Amy Edmondson

3min

What makes for a great team – whether personal or professional – and how can organizations and individuals create a more psychologically healthy environment?

Many of us have been fortunate enough to be on a really great team…and most all of us have probably been on a bad one. So, what makes for a great team – whether personal or professional – and is it as simple as just being good at your job, or is there more to it than that? It turns out one of the key factors is called psychological safety, which we'll be learning about today with the help of a world-class expert.

About our Guest: Dr. Amy Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, where she studies teaming, psychological safety, and organizational learning. She’s the author of six books, including her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth.

Support the Podcast: We're now on Patreon! If you'd like to support the podcast, follow this link.

Key Topics:

2:00: What is psychological safety?

7:15: How does psychological safety relate to personality?

11:45: Stress and high performance.

14:00: Me vs. We

17:30: Psychological safety vs. psychological abuse.

22:00: Creating a safe group environment.

27:00: Accepting responsibility.

31:30: Psychological safety in virtual environments.

34:00: Giving good feedback.

37:30: Just one thing.

41:30: A message to your younger self.

Sponsors:

From Dr. Hanson: The Foundations of Well-Being brings together the lessons of a lifetime of practice into one year-long online program. Podcast listeners can use the code BEINGWELL25 at checkout for an additional 25% off! Please don't hesitate to apply for a scholarship if you're in need.

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Connect with the show:

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