Nikonomics - The Economics of Small Business

172 - How to Build a $700k Business with 50% Margins with Bryant Suellentrop

14 snips
May 16, 2025
Bryant Suellentrop, Founder of Elevate and Delegate, shares his inspiring journey from a struggling janitorial business to a thriving offshore recruiting firm with impressive margins. He discusses how organic growth on Twitter helped him cut customer acquisition costs. Bryant dives into the evolving offshore talent landscape, revealing the impact of AI on job demand and the shift towards selling outcomes rather than just staffing. His insights on navigating profitability and adapting business models offer valuable lessons for aspiring entrepreneurs.
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ANECDOTE

Pivot From Janitorial to Recruiting

  • Bryant pivoted from a janitorial business to offshore recruiting after hiring a remote assistant helped manage high employee churn.
  • This shift allowed him to create a high-margin business with less operational headache.
INSIGHT

Challenges of Janitorial Business

  • Operating a janitorial business is difficult due to razor-thin margins and low switching costs.
  • Even perfect service provides little customer appreciation, making retention challenging.
ANECDOTE

Organic Twitter Launch Success

  • Bryant burned money on early paid ad campaigns, including $10,000 on TikTok with poor ROI.
  • Organic Twitter growth initially produced many client meetings at zero acquisition cost.
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