Masters of Scale

The Empathy Flywheel, w/Nextdoor CEO Sarah Friar

Oct 20, 2020

In this conversation with Sarah Friar, CEO of Nextdoor and a champion of community building, she discusses the unique approach of her platform, which fosters real connections based on empathy. With insights from her background in finance and social initiatives, she emphasizes redefining success to include personal fulfillment. Their chat dives into how Nextdoor cultivates local engagement, the power of loyalty through innovative employee initiatives, and the importance of genuine interactions in today’s social networks.

37:47

Episode guests

Sarah Friar

AI Chapters

Episode notes

Intro

3min

Empathy-Driven Success

7min

Redefining Success in Finance

6min

Celebrating Employee Loyalty Through Unique Initiatives

3min

Building Community Through Connection

21min

From Passion to Reality: Building a Plant-Based Restaurant

3min

A social network that limits your network? Yes. Meet Nextdoor, a hyperlocal social network that’s all about who you really are and where you really live. Although it goes against everything that we've come to expect from social networks, Nextdoor’s secret to scale lies in real personal connections based on empathy and kindness. And this is what Nextdoor CEO Sarah Friar knows: No, these connections don’t scale as fast – but they tend to be stronger. And they can be the flywheel that drives you to scale.

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